Terms of service

Main Hardware India Private Limited (“MHI” “Company”, “we”, “us”, or “our”) is a registered private limited company that operates the website, www.mainhardware.in (hereinafter referred to as the “Platform”).

The Company provides the service of offering for sale various electronic and hardware products including trading door hardware, CCTV and Access Control Systems and installation services all over India on the Platform (“Products”, “Service(s)”). The Services are always evolving and the form and nature of the Services may change from time to time. In addition, the Company may stop (permanently or temporarily) providing the Service (or any features within the Platform) to you or to users generally and may not be able to provide you with prior notice.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


These Terms of Use (hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement") along with any other Policy or Statement or Information that may be placed on this website (hereinafter referred to as “Main Hardware India” or “MHI” or “Website” or “We” or “Us”), as modified or amended from time to time, are a binding contract between the Company and You (hereinafter referred to as "you" or "user" or "your" or "buyer" or "customer"). By accessing the Platform and using the Service, you agree to these Terms.

We reserve the right to change, modify, adjust, vary, amend, or alter all or any of its Terms at any time and at Our sole discretion. All such changes, modifications, adjustments, amendments and alterations shall be duly notified by us however, it is the responsibility of the user to keep himself/herself updated regarding such modifications. Under no circumstances shall we be held liable in respect of such modifications. The user agrees to abide by all applicable guidelines, policies, rules, terms and conditions for availing the Services on the Platform, which may change/vary from time to time.


The Services under this Platform are not available to persons, under the age of 18 (eighteen) years or to any User suspended or removed from the Platform for any reason whatsoever. You represent that: 

  • You are of legal age to form a binding contract 
  • You are not a persons who is "incompetent to contract" within the meaning of the Indian Contract Act, 1872 
  • You are not a person barred from using or accessing the Platform and receiving the Services by the Company under any applicable law of India.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.



Prices for our Products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

The price of all products, delivery charges and any other applicable charges are displayed in Indian Rupees (INR). All prices are current at time of display, but these prices are subject to change without notice.

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Payment must be made at the time the products are ordered. When you place an order you will be automatically redirected to the secure payment gateway for you to complete the transaction and place an order. We do not keep a record of your payment credentials.

You are required to create an account in order to purchase any product from the Platform. This is required so we can provide you with easy access to print your orders and view your past purchases.



The Company lists various Products for sale on the Platform. Such listing of Products on the Platform is merely an ‘invitation to offer’ and not an ‘offer for sale’. By placing an order for the Products, you make an offer to the Company to buy such Products. We may accept or decline any order placed by you, in our sole discretion, without any liability to you. No contract is formed until we communicate acceptance of your order. We further reserve the right to limit the order quantity of any Products available on the Platform, without any prior notice.

We have made every effort to display as accurately as possible the colours, images, measurements of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour, images, measurements will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, product description or other material purchased, obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We take no responsibility for the Products that are sold or supplied by third party vendors. The Company makes no warranty to the users for the quality, safety, usability, or other aspect of a Product or Service that is supplied by a Merchant or third party vendor.

The Products may be returned or exchanged only according to our Return Policy.



You shall not have more than one active account on the Platform. You are prohibited from selling, trading, or otherwise transferring your account to another party or impersonating any other person for the purpose of creating an account with the Platform. The Company reserves the right to refuse access to the Service to new users or to terminate access granted to existing users at any time if such access or use of the Platform or the Service is found to be in breach of these Terms or Platform Policies or applicable laws or pursuant to any administrative or judicial order or direction by any governmental authority.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur on or in connection with your account. You agree to notify the Company immediately of any unauthorized access or use of your account or any other breach of security and ensure that you exit from your account at the end of each session. You acknowledge and agree that the Company is not responsible or liable for any damages, losses, costs, expenses, or liabilities related to any unauthorized access to or use of your account. You may be held liable for losses incurred by the Company or any other user of or visitor of the Platform due to authorized or unauthorized use of your account as a result of your failure in keeping your account information secure and confidential.



You acknowledge and agree that your use of the Platform is at your own risk and that the Platform is provided on an “as is” and “as available” basis. To the extent permitted by applicable law, the Company disclaim all warranties, conditions, and representations of any kind, whether express, implied, statutory, or otherwise, including those related to merchantability, fitness for a particular purpose, non-infringement, and arising out of or in the course of dealing with or usage of the Platform.

In particular, the Company make no representations or warranties about the accuracy or completeness of content available on or through the Platform, third party website linked to or integrated with the Platform, the Services or the Products. The Company does not warrant or endorse the effectiveness, quality or safety of the Products or Services available on the Platform. The Company disclaim all responsibility for any harm to the patients resulting from any Product/ Services available on the Platform.

You acknowledge and agree that the Company will have no liability for any: (i) errors, mistakes, or inaccuracies of Content; (ii) personal injury, property damage, or other harm resulting from your access to or use of the Platform; (iii) any unauthorized access to or use of our servers, any personal information, or user data; (iv) any interruption of transmission to or from the Platform; (v) any bugs, viruses, trojan horses, or the like that may be transmitted on or through the Platform; or (vi) any damages, losses, costs, expenses, or liabilities of any kind incurred as a result of any content posted or shared through the Platform.

You acknowledge and agree that when using the Platform, you will be exposed to content from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, legality, or intellectual property rights of or relating to any such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, objectionable, or harassing, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against any Company with respect thereto.

The Company shall not be responsible for the delay or inability to use Platform or related functionalities, the provision of or failure to provide functionalities, or for any information, software, functionalities, and related graphics obtained through the Platform, or otherwise arising out of the use of the Platform or Service, whether based on contract, tort, negligence, strict liability or otherwise. Further, the Company shall not be held responsible for non-availability of the Service during periodic maintenance operations or any unplanned suspension of access to Service that may occur due to technical reasons or for any reason beyond the Company’s control.

The Company ensures that the pricing and availability of Products and Services on the Platform is accurate and up to date. However, rarely, there may be an error on the pricing of a Product/Service or an error related to Product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the sale.

To the fullest extent permitted by applicable law, you acknowledge and agree that in no event will the Company be liable to you or to any third party for any indirect, special, incidental, punitive, or consequential damages (including for loss of profits, revenue, or data) or for the cost of obtaining substitute products, arising out of or in connection with these Terms, however caused, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability, or otherwise, and whether or not the Company has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the Company’s total cumulative liability to you or any third party under these Terms, including from all causes of action and all theories of liability, will be limited to and will not exceed the amount paid by you at the time of purchase of goods or purchase of Services on the Platform during, immediately preceding the date of the claim.



You shall indemnify and hold harmless the Company and its affiliates, subsidiaries, group companies (if any) and their respective officers, directors, agents, and employees, from any claim or demand, or actions, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.



Any dispute or claim arising under the Terms, Privacy Policy, Return Policy or any other policy terms given here or by your use of the Platform, or products or services purchased using the website or with the Company shall solely and to the exclusion of all other courts be subject to the jurisdiction of the appropriate Courts situated in Hyderabad, India alone. By using the website, you consent to the jurisdiction and venue of the Courts in Hyderabad with respect to any such dispute.



Any complaints arising from the access or usage of the Platform may be addressed to the following grievance officer:

(“Grievance Redressal Officer”)

Contact information: support_in@mainhardwareinc.com